Match Point Event Policy and Terms & Conditions

Tickets / Refunds

• Tickets are non-refundable for personal circumstances, including illness, work conflicts, travel issues, no-shows, late arrival, or a change of plans.
• Tickets are non-transferable and cannot be resold unless expressly approved by Match Point.
• Match Point reserves the right to cancel a ticket/order in cases of suspected fraud, duplicate purchases, chargebacks, or misuse.
• Match Point reserves the right to make reasonable changes to the event date, time, location, courts, coaches, vendors, format, or other event details when necessary.

Event Cancellation / Rescheduling / Weather

• If Match Point cancels or materially reschedules an event, ticket holders will have the option to receive a refund.
• If an outdoor event is cancelled due to weather, unsafe court conditions, or circumstances outside Match Point's control, ticket holders will have the option to receive a refund or transfer the ticket to a future Match Point Event occurring within 6 months from the original Event date.
• Match Point reserves the right to modify the event format, schedule, courts, rotations, or other logistics when necessary, due to weather or other circumstances. If the event is delayed, shortened, interrupted, or partially completed due to weather or other circumstances, no refund will be given.
• Match Point has the authority to determine when weather or court conditions are unsafe or otherwise prevent the event from proceeding reasonably.
• Match Point is not responsible for attendees' travel, transportation, parking, hotel, or other expenses resulting from cancellation, rescheduling, or event modification.

Tennis & Event Format

• Match Point does not guarantee a particular match outcome, opponent, partner, court assignment, amount of playing time, number of matches, or specific rotation.Match Point reserves the right to modify pairings, rotations, match formats, court assignments, and playing times based on attendance, skill levels, court availability, timing, weather, or other logistical considerations.
• Match Point does not guarantee that every attendee will have an identical playing experience or identical amount of court time.Attendees must follow all tennis rules, Match Point Event Terms & Conditions, coach instructions, and venue policies.
• All participants must complete the required Match Point Waiver of Liability, Release of Claims, Assumption of Risk and Indemnification Agreement, in addition to any waiver required by the tennis facility or venue, before participating.
  
• Match Point reserves the right to remove someone from play if their behavior creates a safety concern or they refuse to follow event or coach instructions. If a participant is removed from the event, no refund will be given.

Dating & Social Conduct

• Match Point is a social singles event and does not guarantee that an attendee will meet a romantic partner, receive a date, exchange contact information, or establish any romantic or social connection.
• Harassment, discrimination, bullying, threatening behavior, intimidation, unwanted advances, inappropriate comments, or unwanted physical contact are prohibited.
• Match Point reserves the right to remove an attendee for inappropriate or unsafe behavior, without a refund, and may ban the attendee from future events.
• Match Point is not responsible for interactions or relationships between attendees before, during or after the event. Match Point does not conduct any kind of background check on participants and makes no representations as to the background of any participant.

Age & Entry

• Match Point events are 21+ unless otherwise specifically stated.
• Attendees may be required to provide valid government-issued identification.
• Match Point reserves the right to deny entry if an attendee cannot verify their age or identity.
• Tickets are valid only for the event and date specified at purchase.

Alcohol / Drugs / Behavior / Safety

• No alcohol is permitted onsite unless expressly authorized by Match Point and/or the venue.
• No illegal drugs are permitted.
• Match Point reserves the right to refuse entry or remove an attendee who appears intoxicated, disruptive, aggressive, threatening, unsafe, or otherwise inappropriate.
• No fighting, intentionally dangerous behavior, harassment, or conduct that puts another attendee, coach, staff member, vendor, or venue employee at risk is allowed. Failure to follow this policy will result in the removal of the participant(s) without a refund.
• Match Point may involve venue security or law enforcement when reasonably necessary.
• An attendee removed for violating Match Point or venue rules may forfeit their ticket without a refund.

Injury / Participation / Liability

• Tennis and physical activity involve inherent risks, including falls, collisions, ball or racket injuries, strains, sprains, and other serious injuries.
• Attendees participate voluntarily and acknowledge the risks associated with participating in tennis and the event and are liable for their own injuries. 
• Attendees are responsible for determining whether they are physically capable of participating.
• All participants must complete the required Match Point Waiver of Liability, Release of Claims, Assumption of Risk and Indemnification Agreement, in addition to any waiver required by the tennis facility or venue, before participating. 

Photography / Videography / Media Release

• Attendance at a Match Point event constitutes consent to being photographed, videotaped, recorded, and/or otherwise captured in event-related content.
• Photography and videography may take place throughout the event, including candid footage, courtside footage, group footage, interviews, mini-mic content, and other social-content capture.
• Match Point may use captured photographs, video, audio, likeness, image, voice, and statements for social media, website content, advertising, marketing, promotional materials, and other Match Point-related purposes.
• Attendees acknowledge that other attendees may independently photograph or record content and post it to their own social media accounts, which Match Point cannot control.

Venue & Personal Property

• Attendees are responsible for damage they intentionally or negligently cause to the venue, courts, equipment, or other participant’s property.
• Match Point is not responsible for lost, stolen, or damaged personal belongings.
• Match Point is not responsible for vehicles or belongings left in parking areas.
• Attendees must comply with all venue-specific rules and policies.
• Match Point reserves the right to remove attendees who violate venue policies.